Shopify’s live chat app is a remarkably convenient tool that enables you to communicate with your customers in real-time. It is pretty easy to set up and configure. And most importantly, it delivers incredible customer service right at your fingertips. This article will discuss the best Shopify live chat app in 2022.
- Tidio Live Chat
- Chatra Live Chat
- Gorgias Live Chat
- JivoChat App
- Zendesk Live Chat
- Tawk.to. App
- Facebook Messenger
- Reamaze App
- Bonus: Superlemon
Tidio Live Chat
Tidio Live Chat is one of the best live chat apps on Shopify. The only live chat application allows you to send messages to your offline visitors and turn them into customers. The App comes with a free trial period to try it out before committing. This Chat is an excellent app because it allows you to offer live chat support for your store, where you can answer customers’ questions in real-time. You can also use it to send messages to your offline visitors who don’t have access to your website or the internet. This Chat supports multiple languages, so customers worldwide can use it without any difficulty.
Chatra Live Chat
This is one of is the best Shopify live chat app. It comes with all the features you need to implement an efficient live chat software and get your questions answered in real-time. Top Features of Chatra Live Chat.
- Free Migration, one on one training, and 24/7 support
- Boost your sales with Chatbot powered by Artificial Intelligence
- A personalized experience for each visitor
- Multiple Agents can work simultaneously on one account
The App has a free plan and paid plans, so there’s something for everyone. When visitors on your Shopify site start chatting with you via Chatra, you’ll get notifications on your computer or mobile phone so that you can respond to them in real-time.
Gorgias Live Chat
Gorgias Live Chat is a customer support tool that allows you to seamlessly integrate your Shopify stores with Facebook Messenger. This way, you can answer all questions in real-time and boost sales immediately. This App also enables you to increase your customer satisfaction by sending automated replies to clients who have questions. You can also receive notifications of new messages via email and mobile apps so that you can always stay on top of what customers want. With Gorgias, you can set up automated responses to common questions. This lets your team respond faster and more consistently-and it frees them up to handle more complex or unique questions. You can also use to keep track of how long it takes your team to answer each question. That way, you can easily see where you might improve your process so that customers get an answer even faster.
JivoChat App
JivoChat App is a super-simple way for your customers to get help from you and your support team, whether that’s with an urgent question or just a general inquiry. They are designed to make customer service more accessible, affordable, and productive. This chat app has some following features.
- Customer support plans are flexible.
- .Easily create multiple live chats for each of your online stores.
- Receive notifications when someone is trying to reach you so that you can respond promptly regarding any doubts or questions they may have.
Zendesk Live Chat
This Chat is a Shopify app that makes it easy to connect with your customers. It’s been used in hundreds of businesses and for thousands of conversations by companies. It allows customers to communicate with customer service agents through several options, including text, video chat, and screen sharing. Shopify’s integration with Zendesk allows store owners to quickly and easily connect their customers with a representative from the moment they have a question. It will also help you make more sales because it provides instant customer service, which helps boost your customer retention rate, thus increasing your profits.
Tawk.to. App
Tawk. To. Live Chat. is the best Shopify Live Chat App because it offers a variety of features that help you boost sales, provide stellar customer service, and generate more repeat business. Business owners who connect with their customers can.
- Connect with customers in real-time on their website
- Interact with visitors by sending them personal messages
- Send automated messages based on a visitor’s actions
- Add live Chat to any Shopify store in seconds
It also offers an easy-to-use live chat widget for websites and mobile applications and a robust analytics engine that lets you find out how your customers engage with your brand.
Facebook Messenger
With the Facebook Messenger app for Shopify, you can let customers who are already on Facebook contact your business with just one click. Messenger also allows you to send follow-up messages to customers who have opted in to receive them, helping you re-engage customers who have abandoned their cart or left without making a purchase. The App allows you to create a custom greeting to welcome visitors and enables you to set it so that only returning visitors see the greeting. The App also makes it easy to automate conversations and responses using Facebook’s highly-effective tagging system. Some other benefits of this App include:
- Ability to assign different access levels to additional employees
- The ability to manage customer conversations through the admin panel or Facebook inbox
- The ability to have multiple concurrent discussions with numerous customers at once
- Ability to see when customers are typing messages, so you know when they need assistance
Re: Amaze App
Re: amaze is the best live chat app for Shopify. Not only does it allow you to engage with your customers on a personal level, Re: amaze also gives you tools to provide personalized, one of a kind customer service without having to hire more customer service staff. With Re: amaze’s Shopify integration, you can help potential customers find exactly what they’re looking for right when they’re on your site. That reduces the number of abandoned carts and increases your sales while keeping your customers satisfied with their shopping experience. With the App, you can set up a free trial and see if it’s right for you.
Bounus: Superlemon
Superlemon is one of the best Shopify WhatsApp plugins that helps shop owners and buyers chat with each other in time. With it, you can add a live chat button in your store and send messages through WhatsApp. The best part of this Shopify app is that you can continue talking to them even after they leave your website!
Conclusion
A live chat app on your Shopify store is a must if you want to be taken seriously. The complexity of live chat services is also different. Some choose a free version, while others go premium just by spending a few bucks. It is also very reliable and supportive. live chat is in demand these days, and most stores do have this sort of work done. Therefore, it is best to choose a good Shopify live chat app and handle all the tasks yourself.
